Transitioned 1,500 Users to QMS
Our global Nutritional Science client needed to integrate their largest U.S. brand into their IT ecosystem, which required 1,500+ users to transition off their current Quality Management System (QMS) Oracle Product Management, onto Veeva QMS.
In doing so, the client sought to harmonize business processes such that all brands would follow future state workflows. With the expected kickoff date just three weeks away, the client needed us to hit the ground running immediately.
What We Did
- Developed process harmonization approach and workshop calendar, and socialized with project team
- Developed Harmonized Process
- Developed baseline business processes for Deviations, CAPAs, Change Control, and Product Complaints to facilitate workshops
- Set objectives and expected outcomes with stakeholders through a workshop kick off before the workshops started
Client Results
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Processes Changes
Brand agreed to adopt harmonized processes completely as-is
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New Requirements
Very few, new business requirements were identified by brand team
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