Commercial IT

Your commercial launch is only as successful as the
effectiveness of your digital landscape

To optimize patient access and maximize commercial revenue, you need high-performing, integrated systems and reliable, accurate data

At Project Outlier, we’ll partner with you to determine the right technologies to invest in, at the right time, to enable field teams, increase HCP engagement, maximize market access, support the patient experience, and drive commercial analytics capabilities.

As early as Phase 2 trials, we’ll develop a comprehensive IT commercial strategy and roadmap that outlines the systems and data infrastructure needed for a successful launch, such as CRM, marketing automation, and content management systems, commercial data management capabilities, AI-driven solutions, and any integrations needed to support end to end workflows
We’ll determine the timing and sequence in which to implement these capabilities, ensuring you invest in the right solutions at the right times without blowing your budget

In accordance with your IT commercial strategy and roadmap, we’ll help you select the specific technology platforms that are best suited to your organization’s needs
We’ll translate the roadmap into detailed implementation plans and will onboard the resources needed to deliver each solution
We’ll manage the implementations from start to finish and will oversee the IT commercial roadmap as a whole
Where appropriate, we will leverage automation to streamline administrative portfolio, program and project management activities, enabling both efficient and effective delivery

We’ll ensure your commercial systems go live before you receive NDA / BLA approval so you can confidently know that your systems are working as expected prior to launch
After go-live, we’ll provide ongoing training and support to help maximize end user adoption and set your teams up for success
As part of ensuring IT readiness, we will also onboard managed services vendors to support and administer your new commercial systems
Additionally, we will start planning the post-launch IT roadmap to ensure we aren’t missing a beat—here, we’ll continue to leverage AI so that we aren’t starting from scratch

In collaboration with IT, we will finalize and oversee the post-launch IT roadmap to scale and improve your commercial tech stack as the business matures
Plus, we will oversee managed services vendors to ensure your systems and commercial data capabilities receive ample support
In addition to overseeing and managing the overall IT roadmap, we will continue to manage the IT projects and programs within it, deploying the right resources at the right times to deliver the solutions you need

Clients Love Us Because We Help Them Deliver

Mary Echevarria

Senior Director, Global HR

You all have a lot to be proud of. We said it wouldn’t be easy, but you delivered above and beyond expectations. I am standing up and clapping very loudly.

Doug Walker

Senior Vice President, IT

Project Outlier is known to get things done—if you have a critical IT project that needs to get done, they will bring in high-quality talent that will organize and plan the work, drive the work to completion, and gain the respect of your peers along the way. When given the choice, I always use Project Outlier to get my IT projects done.

Gudrun Finn

Vice President IT

Project Outlier is my preferred vendor for project management and continuous improvement services. They deliver high-quality services on-time, within scope, and on-budget, every time, adeptly communicate across organizational levels, employ creativity, and resourcefulness to address challenges, and demonstrate foresight to mitigate risks proactively. Project Outlier resources are trustworthy, skilled, and positive.